Frequently Asked Questions
Discover everything you need to know about your Memo Paris olfactory journey.
Where does Memo Paris ship to?
We offer international shipping to most countries worldwide. Delivery times and costs vary depending on your location and the selected shipping method at checkout.
Are your fragrances authentic?
Yes, all products purchased directly from our official online store are 100% authentic Memo Paris creations, bottled and packaged in France.
What is your return policy?
We accept returns within 14 days of delivery, provided the fragrance is unopened, in its original cellophane wrapping, and in sellable condition.
Can I try a scent before committing to a full bottle?
We recommend purchasing our Discovery Set, which features a curated selection of our most iconic scents in travel-friendly vials.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I store my Memo Paris perfume?
To preserve the integrity of the ingredients, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations.